All of our tiles are produced in Europe, due to us not manufacturing them locally our lead time is currently 7-10 days.
Please note, due to the safe working practices in place due to the current situation and changes in the structure of the European Union we are currently experiencing some port delays, this in turn has caused our lead times to change slightly.
Once an order has been placed goods can normally be dispatched for delivery within seven working days. Delivery of special orders, slabs, large-format tiles, some bathware and sizeable orders is best carried out on specialist off-load vehicles, so timescales may increase. A specific delivery date will be arranged to suit you.
Our team will keep you up to date with your delivery lead times when orders are placed we will do our upmost to ensure that we get them to you as soon as possible.
Due to the variation which occurs porcelain, decorative & glazed materials we operate a non-return policy. It should be noted that any surplus tiles are worth keeping as they will be from the same batch as your original material and can be utilised should any damage occur after the tiles have been installed.
Once you have browsed through our collection you may wish to take the next step and request samples of products you are considering.
Unfortunately, we do not currently offer sample delivery. We want to ensure we are doing everything we can to reduce our environmental impact and therefore we are only offering tile sample packs to trade customers buying large quantities of tiles.
If you are a company looking for samples packs please email
dreamydyls@gmail.com
If you would like to have a look at our collection of tiles before purchasing, we would love to show you around our showroom where you will be able to examine the tiles in finer detail.
All our tiles are porcelain tiles, Porcelain tiles are a type of ceramic with an exceptionally low absorbency. They are usually made from kaolin clays and fired at around 1,200°C, due to this high firing temperature and high density they are extremely hard wearing.
Most of our Porcelains are ‘rectified’, which means there will be little variation within a production run, however, different batches may vary in size slightly, so it is always advisable to purchase all necessary tiles at the same time and avoid mixing sizes of these tiles.
If you have any further questions, please do not hesitate to contact
dreamydyls@gmail.com for more information.
Collections can be made from our London warehouse by prior arrangement. Please ensure that goods are collected in a vehicle capable of being loaded by fork-lift and able to transport your order safely and securely.
Collected goods must be inspected at point of collection and are transported at the individual’s own risk. To discuss collecting your order please contact us.
Copyright © 2017 Dream Interior Design - All Rights Reserved.
Tiles by Dyls Showroom
(Appointment Only)
Unit 36
Wates Way
CR4 4HR
London
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